Please note that we do not offer refunds for the following reasons:

• * If you have already used the service for more than 7 days
• * Channels and VOD are subject to change, update or removal at any time and without prior notice. Any change in the categories or anything included in the content can happen anytime. Bonner Streaming IPTV don’t have any control over the content provided or EPG or any updates happen to them.
• * If you have violated our terms and conditions
• * If you have shared your account with others
• * No refund for the 24h trial
•  

In case of a refund, we will process your refund within 7 business days. Please note that the refund will be made using the same payment method you used for your purchase.

If you have any questions or concerns about our refund policy, please do not hesitate to contact us at Support@secretiptv.com